The Change Cycle™ Overview
Looking for answers to our many questions about the human experience of change, we found plenty of data from fields such as psychology, neurology, physiology, even physics. Much of it was fascinating, but the technical language made it less than fully useful for the average change sufferer. So, we condensed our findings into the more easily understood and practical Change Cycle™ model.
When you look at the model below, it's a circle, and it represents the true cyclical nature of each change we experience. In the outside ring are the six sequential and predictable stages of change. The names of the stages: Loss, Doubt, Discomfort, Discovery, Understanding and Integration, indicate the primary experience of that stage. The inside pie pieces list the thoughts, feelings and behaviors most associated with the stage.
The Change Cycle™ uses the colors of a traffic light to signal that the stages mirror the actions we take at traffic lights. The Change Cycle™model is a map that depicts our human experience of each stage of change - in all changes, big or small, good or bad.
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You arrive in Stage 1, Loss because something has become different. Maybe something is lost --a job, a relationship, an opportunity. Maybe something is new --a boss, a project, a diagnosis. The primary experience of Stage 1 is loss of control. And either consciously or non-consciously, your thoughts are cautious; you experience feelings of fear, or maybe worry or concern. Your behavior becomes paralyzed. Even a perceived “good” change, can evoke these responses.
This first stage can be a difficult, because like driving in fog, you don't know what is ahead, but for your own safety, you must keep moving. It is important to acknowledge, not ignore or deny, your losses and concerns. Your priority in Stage 1 is to find personal safety --to regain some sense of control.
Key questions to answer: What are my specific concerns? What's the worst that can happen? What's most likely to happen? Answer these honestly and move to Stage 2, Doubt.
Stage 2 finds you experiencing doubt and a sense of uncertainty. Doubt is the brain's way of slowing you down, even stopping you from taking action, until more relevant information is gathered.
This doubt often creates defensive behavior as a way of maintaining control. This creates feelings of resentment, thoughts that are skeptical and behavior that is resistant. Unfortunately, many people just get angry, blame others and are willing to fight to prove that “their way” or the “old way” is still better. Stage 2 can cause you to ignore the obvious and only see the picture your way.
The main thing is to move past the fiction and gather accurate, valid information about the change to get as clear a picture of your reality as possible.
In Stage 3, Discomfort, you know what's going on, yet you are stuck while the brain works to organize, categorize and put language on your change experience. This leads to feelings of anxiety, thoughts that are confused, and behavior that is unproductive. It is easy to become overwhelmed. It is difficult to get things done and lethargy often rules.
To move through Stage 3, you need to focus on the present and be deliberate about motivating yourself to take the next best action steps. If you don't, you risk having your anxiety turn to fear, which is the experience of The Danger Zone. This sends you back to Stage 1 to start again. Avoid it.
In Stage 4 you experience feelings of anticipation, thoughts that are resourceful and behavior that is energized - finally! Your perception of the change situation has shifted - you have perspective and insight - you see the light at the end of the tunnel. It's not that you like or dislike the change, it's that you are starting to feel back in control.
You are now ready and able to create options and make decisions. The challenge of this stage is to make the necessary choices and as important, act immediately on your next best steps.
Stage 5 is about a deeper level of Understanding. You'll feel confident and competent, thoughts are pragmatic, and productivity increases significantly.
Are you “happy” in Stage 5? You might be. It depends on the change. And of course, some changes will never be completely reconciled, neatly packaged, or fully accepted. At times, crisis, chance, or nature force us to endure events that cannot be “managed well” --in any way --by anybody. Yet, you'll be able to apply or implement what you have learned about the change - and yourself --whether you like it or not.
Life is a messy, mysterious, serious business, yet in Stage 5, we accept and understand that, like it or not, somehow, we go on.
In the final stage, Stage 6, Integration, the change no longer seems different or unfamiliar. You have insight into the ramifications, consequences, and rewards of the change --and you can clearly assess past, present and future. You will experience a sense of satisfaction, your thoughts are more focused and behavior is generous. It is important to avoid becoming complacent or arrogant.
When you can consistently move to Stage 6, you deepen your change resiliency, you're flexible through uncertainty. Integrating a change will create a sense of personal accomplishment and satisfaction.